From the blog Personal Scope Creep and the post with the title I’m using above:

As creative professionals, it’s second nature for us to inject a significant level of sensitivity and emotional thought into our craft. After all, the ability to connect with deeper insights during the creation process is part of our expertise and provides us with a unique ability that clients value and (usually) pay for.

What most creative professionals don’t realize is that this sensitivity can cripple your business. Without being able to separate the emotional from the practical, you put yourself at risk of being pushed around by clients, pushed over by colleagues, or even pushed out by competitors – all cases resulting in stunted growth potential.

Before we go further, I want to make clear that I am not an advocate of throwing all emotion out the door or losing the personal connections that make your business yours. Instead, I propose increasing your ability to decouple the personal from the business – just enough to help maintain objectivity and clarity, especially during times of conflict.

The concept is simple and can be adopted by even the most sensitive of souls, and so I present:

THE PSC FRAMEWORK OF BEING TOUGH:
Read it here.

Thx, Jess.

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1 Comment

  1. Business is business. It can be a struggle to strike the right balance of being personal and flexible (good traits), but also prepared to take the tough love approach especially when money is involved.

    There’s never a need to be a jerk though, even when a deal goes sour. The high road is always the best to take when walking away.


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