Jonathan a 3rd year photojournalism student at Ohio University’s School of Visual Communication has a Business Practices class taught by Professor, Marcy Nighswander (that’s what I’m told in an email anyways). For their first assignment she asked them to contact photo editors and ask them “to identify why they quit using a freelancer’s services or product.” Basically, Mrs. Nighswander, wants us to ask industry professionals if they stopped using a freelance photographer’s work for some reason such as, and not limited too, a poor professional relationship or lack of commitment.
I think the vast majority of photography that goes on in the world is simply a business transaction. You sell a product, your customers need it, and they will go elsewhere to get it if you don’t conduct yourself in a professional manner. Customer service, good communication skills, contract writing and all manner of business acumen is required in addition to the ability to take pictures.
Beyond that and I think the higher up you you go in the photography food chain the main reason to stop working with a photographer is if the shoot fails or if you or someone in the chain of command above you decides they don’t like that style of photography.
One of the important jobs photo editors and art buyers do besides finding photographers and working out the details of the shoot is determining beforehand if the photographer you want to work with can execute and deliver the shoot in a professional manner. You call them up on the phone, check out their portfolio and marketing material, look at the client list and generally try to get a feel for it beforehand.
Doug Menuez writes on his blog today (here) about the cold hard truth of shooting for the top news magazines in the 80’s:
At a conference in the 80’s I once heard a young photogapher ask Roxanne Edwards at Business Week what would happen if, you know, somehow the film just did not turn out? Response: “Then you would never work for us again.” Sharp, honest, true answer. But seriously, doh! The other editors on the panel from Time, Newsweek, US News all shook their heads solemnly in agreement. The pressure to get world-class images on deadline against tremendous competition was unrelenting, yet it was also what fueled us.